Billing & Collection Services

Fidelity offers an outsourced Bill & Collection service to assist service providers and operators by handling their subscribers' telecommunications bill and payments. These outsourced billing services can be very cost-effective by handling any repetitive billing operation, such as bill creation, statement processing, invoices, notifications, payment processing and receivable remittance.

Billing for existing or new services can be a sensitive and complex area that you are likely to confront. If the resources and skills needed to conduct billing successfully do not already exist in-house, time and money will have to be spent procuring them. In some cases this is precisely the time when your resources are pre-occupied with other aspects of the business.

Fidelity-developed billing services specifically enable new and existing service providers and operators to outsource their billing processes and not be encumbered with substantial investments in billing platforms or resources. Fidelity's Billing & Collection service ensure that a service provider or operator's subscribers receive an accurate itemized statement and invoice each month, collects and mediates payments, handles billing inquiries and resolves billing issues.

Contact A Fidelity Solutions Sales Representative