Operating Support System Services

From the delivery solution to the provisioning of a subscriber to cash in the bank, Fidelity has the answer. Fidelity’s Operating Support System service is an important piece to make your video solution profitable. Fidelity offers a solution that will provision, track, ticket and create services to a subscriber all the way through billing, collections, accounts-receivable management and reporting functions.

Fidelity’s Operating Support System service offers:

• Order Input & Data
• Account Updates
• Order, Account & Trouble Tracking
• Flexible Billing Rates
• Customer Self Care
• Trouble Ticketing
• Multi-Product Provisioning
• CPE Tracking

Fidelity is focused on delivering a fully integrated and tested solution for service providers and operators, designed to meet the needs of both the operator and their subscribers.

Contact A Fidelity Solutions Sales Representative